SMS Terms of Service

Last updated: August 21, 2026

These terms cover text messages Shop1 sends to you as the owner or manager of a dealership with a Shop1 account. They are part of our Terms of Use, and our Privacy Policy explains how we handle the information involved.

They do not cover messages your dealership sends to its own customers. Each shop registers separately with the mobile carriers and publishes its own SMS terms.

1. What Messages You Will Receive

Two kinds, and nothing else:

  • A verification code, once, when you add your mobile number to your Shop1 account.
  • Trial messages you send yourself. Before your dealership has its own messaging number, Shop1 lets you send up to 10 messages to your own verified phone so you can see the feature working before committing to carrier registration. You compose them; they are delivered to you and nobody else. Every one begins Shop1 demo: so it is obvious what it is.

We do not send marketing, promotions, or newsletters to this number.

2. How You Opt In

Only you can start this, and only from inside your own Shop1 account. Nobody is ever enrolled by anyone else, and there is no purchased, imported, or third-party list.

  1. You sign in to Shop1 and open Settings › Billing › Text Messaging Setup.
  2. You enter your own mobile number.
  3. You tick a box that reads: "This is my mobile phone, or I am authorised by the person who holds it, and I agree to receive text messages from Shop1 on it." The box is not ticked for you, and the form will not submit without it.
  4. We record the user account that agreed, the date and time, and the originating IP address.
  5. We text a six-digit code to that number. You enter it back into Shop1, which proves you hold the handset. Until you do, we send nothing further.

The verification message:

Shop1: your verification code is 482915. Reply STOP to opt out, HELP for help.

What you receive once the code is accepted:

Shop1: You are subscribed to Shop1 account and service messages. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to unsubscribe.

Example of a trial message:

Shop1 demo: Hi Dale, your mower is ready for pickup. Reply STOP to opt out.

3. Message Frequency

Low, and capped. One verification code, then at most 10 messages that you send to yourself. We handle at most 10 replies coming back. Once your dealership has its own messaging number this arrangement ends entirely, and your shop messages its customers under its own carrier registration.

4. Message and Data Rates

Message and data rates may apply. Charges are set by your mobile carrier under your own plan. Shop1 does not charge you for trial messages.

5. How to Stop

Reply STOP to any message. You may also reply UNSUBSCRIBE, CANCEL, END, or QUIT. We stop immediately and do not text that number again.

You receive one confirmation, and only one:

Shop1: You are unsubscribed and will receive no further messages. To opt back in, visit Text Messaging Setup in your Shop1 account.

Opting out also clears the handset verification on your account. To start again later, verify a number in Shop1 as described in section 2.

6. Getting Help

Reply HELP to any message, or email [email protected].

7. Your Information

We will not share your mobile information with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are not shared with any third party.

Your mobile number is used to send the messages described above and for nothing else. It is passed to our messaging provider solely so those messages can be delivered, which is how any text message reaches a phone. We keep the record of your consent for as long as the mobile carriers require. See our Privacy Policy for the full picture.

8. Changes to These Terms

If we change these terms materially we will tell account holders before the change takes effect. The date at the top always reflects the current version.

9. Contact

Shop1
Email: [email protected]
Web: shop1.co